From registration and login to deposits, withdrawals, bonuses, and betting — find answers to all your questions right here.
Select the category that best matches your question from the sections below.
Signing up with BD99 Bat is quick and easy. On the registration page On the registration page, enter your name, email, mobile number, date of birth, and password. Accept the terms and conditions and submit the form. A verification link will be sent to your email — clicking it will activate your account.
To create an account on BD99 Bat, you must be at least 18 Years years old. Account registration is not permitted for anyone below this age. Proof of age is required during KYC verification.
KYC (Know Your Customer) is the process of verifying your identity. It is mandatory for making withdrawals. You will typically need to upload a photo of your National ID (NID) or passport, along with a selfie. Verification can take up to 24 hours.
On the login page Go to the login page and click the "Forgot Password?" link. Enter your registered email address — a reset link will be sent to you. Click the link and set a new password. If you don't see the email, check your spam folder.
No. BD99 Bat's policy allows only one account per person. If multiple accounts are detected, all accounts may be suspended and any funds held may be forfeited.
If your account is suspended at the Help Center Contact us. Our support team will explain the reason and, once the necessary details are verified, help reactivate your account.
Usernames generally cannot be changed. To update your email address, please at the Help Center Submit a request — changes may be possible after identity verification.
Start by making sure Caps Lock is off before entering your password. Clear your browser cache and check your internet connection. If the issue persists, reset your password. If you're still having trouble, at the Help Center Contact us.
After logging in, click the "Deposit" button. Choose Mobile Pay, Nagad, or Rocket. Enter the amount and confirm the payment number. Complete the payment through your mobile banking app. Your balance is typically updated within 5–15 minutes.
The minimum deposit amount at BD99 Bat is generally ৳500. Maximum amounts depend on the payment method. For the latest information, at the Help Center See.
Withdrawal requests are typically 1–24 hours processing time applies. If your KYC verification is incomplete, it may take longer. Slight delays can occur on public holidays or outside banking hours.
The minimum withdrawal amount at BD99 Bat is generally ৳500. KYC verification must be completed before you can make a withdrawal.
If funds have been deducted from your mobile banking but the transaction remains pending for more than 30 minutes, please contact support with your transaction ID. at the Help Center contact us. Live Chat is the fastest way to get a resolution.
The following payment methods are available at BD99 Bat:
Common reasons for withdrawal rejection: incomplete KYC verification, unmet bonus wagering requirements, incorrect payment details, or account restrictions. at the Help Center Get in touch for more details.
BD99 Bat generally does not charge any fees on deposits. However, your payment provider (Mobile Pay, Nagad, etc.) may apply their own charges. A small processing fee may apply to withdrawals in some cases.
Newly registered members receive a welcome bonus on their first deposit. Registration Once completed, make your first deposit — the bonus will be credited to your balance automatically.
The wagering requirement means you must place a certain number of bets before withdrawing bonus funds. For example, a BDT 1,000 bonus with a 10x wagering requirement means you need to wager a total of BDT 10,000 before making a withdrawal.
No, bonus funds cannot be withdrawn directly. You can only withdraw winnings earned from bonuses after meeting the specified wagering requirements. Terms may vary for each bonus.
Once your Free Bet is credited, you'll see a "Use Free Bet" option on the betting slip. Select it and place your bet as usual. Note that the original Free Bet stake is not returned — only winnings can be withdrawn.
Cashback is credited to eligible members on a weekly or monthly basis, typically as a percentage of net losses over a defined period. Check the offers page or promotions section for full details.
Share your referral link with friends. When they register using that link and make their first deposit, you'll receive a referral bonus. Your referral link is available from the account dashboard.
If the wagering requirements are not met within the specified time, the bonus funds will be automatically removed from your account. Each bonus typically has a validity period of 7–30 days.
After logging in Sports Go to the section, then select your preferred sport and match. Click on the odds to add a selection to your betting slip. Enter your stake and click "Place Bet".
Odds represent the ratio of how much you win per BDT wagered. For example, odds of 2.50 mean a ৳100 bet returns ৳250 if you win (including your original ৳100 stake). Match Odds You can view detailed odds for all matches on the page.
Live betting lets you place bets while a match is in progress. Odds update in real time. Sports Events Live matches are available on the page. Quick decisions are essential as odds change every moment.
Cash Out lets you take partial or full winnings before a match ends. Go to your active bets list and click the Cash Out button. Note that Cash Out is not available on all bets.
Sports available for betting at BD99 Bat:
Once a bet is confirmed, it generally cannot be cancelled. However, if the Cash Out feature is available, you can use that. If a match is cancelled or postponed, your stake will be refunded.
An accumulator (Acca) or multi-bet combines selections from multiple matches into a single bet. If all selections win, the odds multiply for a much larger payout. However, if even one selection loses, the entire bet is lost.
on the Download Page Go to the site and download the Android APK file. Enable "Install from unknown sources" in your phone's settings, then install the APK. Only download from the official site.
IOS users on the App Page There you'll find the download link. After installing the app, you may need to go to Settings > General > VPN & Device Management to trust it.
Start by closing the app and reopening it. Restart your phone. Uninstall the app and download the latest version. Check your internet connection. If the issue persists, at the Help Center Contact us.
When you open the app, you'll receive an automatic notification if a new update is available. Or, Download Page Download and install the latest version — your existing data will not be lost.
Yes. BD99 Bat's mobile-optimized website works smoothly on any browser. That said, the native app offers a faster and more convenient experience overall.
Go to Phone Settings > Apps > BD99 Bat > Notifications and turn them off. You can also manage notification preferences from within the app under Profile Settings.
Yes. BD99 Bat is a licensed betting platform. All data transfers are secured with 256-bit SSL encryption. Please refer to our About You can find the license information on the page.
Go to the "Security" section in your account settings and enable two-step verification. You can set up 2FA via OTP sent to your mobile number or through an authenticator app. Keeping this enabled significantly improves your account security.
BD99 Bat does not sell or share your personal information. Certain data may only be used for payment processing and legal compliance purposes. For more details, see our Privacy Policy Read more.
Change your password immediately and at the Help Center notify us. Log out of all active sessions. If 2FA is not enabled, set it up now. Our support team will investigate your account.
BD99 Bat is committed to responsible betting. You can set deposit limits, session limits, or a temporary self-exclusion. For more details, visit our Responsible Gaming View on page.
Always verify the URL is bd99bat.com. BD99 Bat will never ask for your password via SMS or WhatsApp. Do not click on links from unknown sources. If you notice anything suspicious, at the Help Center Let us know.
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18+ | Play Responsibly | Terms & Conditions Applicable